Guest and visitor management

Maintain a tidy, presentable, and welcoming reception area.

Manage visitor logs and security procedures.

Communication and administrative support

Answer, screen, and forward incoming phone calls.

Respond to emails and handle general inquiries.

Receive, sort, and distribute daily mail and deliveries.

Assist with administrative tasks like filing, photocopying, and data entry.

Manage office supplies and maintain inventory.

Organization and scheduling

Schedule appointments, meetings, and manage calendars.

Coordinate with other departments to prepare meeting rooms.

Handle bookings for travel and accommodations when necessary.

Organize and maintain physical and digital files and records.

Customer service

Provide basic and accurate information to clients and visitors.

Handle customer complaints and issues, often escalating them to management when needed.

Process payments or handle cash transactions in some roles

Bonus

Insurance

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Senior Executive - Admin